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Service and Support

OUR STRENGTH

Service and Support

PRE SALES SERVICEFor improved production,
Neptune is at your service

As part of our pre-sales consultancy, we put our years of Industry experience at our customer’s disposal. Each project is analysed while keeping in mind the requirements and constraints of the client’s business to ensure technological advancement and a guarantee for exceptional performance.

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PRE SALES SERVICE

POST SALES SERVICE Maintenance, support, spare
parts? We got you covered

The after-sales service represents the long-term guarantee for the customers’ investment in joining hands with Neptune Industries in the form of a plant or machine. From on-site support to preventative maintenance and service contracts, our customer service programs are provided by factory-trained personnel.

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POST SALES SERVICE

Global Presence

  • Glocera, Cera, Hindware, Roca, Lixil, TOTO, Bathco, Jindal, NTPC, BPSCL, Reliance Power, Atul, ACC, Wienerberger, CJI Porcelain

    India

  • Kohler Lixil

    Thailand

  • Kohler, Saint Gobain Abrasive

    Mexico

  • Akij Ceramics

    Bangladesh

  • Industria Cerámica Aldosa

    Guatemala

  • Egyptian German Porcelain Company

    Egypt

  • Rak Ceramics, The Fireclay Factory

    UAE

  • CDK

    Nigeria

  • Rocell Bathware

    Sri Lanka

  • Al Forsan Ceramics

    Saudi Arabia

  • ­Zapel

    Poland

  • VZEF

    Russia

  • Cerisol

    Portugal

  • Siemens, Alstom

    Germany